President Obama on Wednesday signed the Consumer Review Fairness Act of 2016, “which makes certain clauses of a form contract void if it prohibits, or restricts, an individual from engaging in a review of a seller's goods, services or conduct,” according to a White House press release.
The pro-consumer legislation, which passed both houses of Congress earlier this month, makes it easier for customers to post negative user reviews of retailers, restaurants and other businesses by shielding them from threats of legal action and/or monetary damages arising from negative feedback. Because it’s a regulation of the internet, the Federal Communications Commission, along with states, can take action against businesses that flout the protections.
Courts have already taken a dim view of retailer retaliation against negative reviews, but the new law enshrines consumer protections.
http://www.retaildive.com/news/obama-signs-law-protecting-negative-consumer-reviews/432554/
Realist - Everybody in America is soft, and hates conflict. The cure for this, both in politics and social life, is the same -- hardihood. Give them raw truth.
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