both obamacare and the va.
people who don't understand information structure should never be put in charge of services which heavily depend on thoughtful architectural decisions.
when you review the careers of sebelius and shinseki, it appears they were hired for other reasons. no wonder things went wrong.
i keep reading that shinseki was a great man, a brave man. etc. who cares. could he deliver information structure? he couldn't. wrong job for that guy.
second time for the same issue. maybe obama hires folks for political/ sentimental reasons rather than skills.