United Airlines, this is funny and well deserved
Social media strikes again! This clever video is well worth taking a
moment to watch especially if you have ever had lost or damaged baggage
with United or any other airline for that matter
To all those who have ever lost a bag!!
A musician named Dave Carroll recently had difficulty with United Airlines.
Dave spent over 9 months trying to get United to pay for damages caused by
baggage handlers to his custom Taylor Guitar. During his final exchange with
the United Customer Relations Manager, he stated that he was left with no
choice other than to create a music video for YouTube exposing their lack of
cooperation. The Manager responded: "Good luck with that one, pal."
So he posted a retaliatory video on YouTube. The video has since received
over 6 million hits. United Airlines contacted the musician and attempted
settlement in exchange for pulling the video. Naturally his response was:
"Good luck with that one, pal."
Taylor Guitars sent the musician 2 new custom guitars in appreciation for
the product recognition from the video that has led to a sharp increase in
orders.
Here's the video:
http://www.youtube.com/watch_popup?v=5YGc4zOqozo
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