hi orda,
may be true in some instances. but it sounds like other explanations make sense sometimes as well.
the admission that the previous iteration of windows servers was crap to set up is the kind of thing that slips out by accident sometimes. but this explanation is coherent with the ridiculous amount of time and labour that was apparently required to set up the bp deal.
wouldn't surprise me if there were other issues as well. this kind of detritus only sinks to our level when it is too old to be useful.