For an investor, "due diligence" would involve trying to discover whether this incumbency inertia can be overcome. As opposed to sussing out perceived possible dots out in the vapor mirage.
I want to read all I can about acceptance, or lack thereof, of Wave's products. Not so much some technical detail.
Maybe I don't know what DD means?
Dig, ROFLMAO. And, as Burt Reynolds said to Jackie Gleason in Smokey and the Bandit all those years ago: "Do the letters F.O. mean anything to you?"