Called today to file a complaint.
Told them the passwords were there when arriving. Then, “someone” I will not mention, remembered that at some point the suitcase had briefly tipped over, and suggested to them to look behind and under the curtain it was leaning against.....
Low and behold the passport case was on the floor, behind the curtain.
So, they’ll send them, and I am glad I didn’t go crazy blaming the frenchies for ........theft.
What a debacle.